Skip to content
Home » Smith’s Customer Satisfaction Survey Guide 2026

Smith’s Customer Satisfaction Survey Guide 2026

Independent guide: Kroger-Feedback.page is not affiliated with The Kroger Co. For your account, use the official Kroger app, kroger.com, or Kroger Customer Service at 1-800-576-4377.

Quick Answer

  • Official survey: www.smithsfoodanddrug.com/i/feedback
  • Reward: 50 fuel points added to your Smith’s loyalty card account
  • Survey options: a grocery survey and, where offered, a pharmacy survey
  • You need: the survey invitation from your recent Smith’s receipt
  • Fuel points: 100 points = 10¢ off per gallon

Open the Official Smith’s Survey

Written by Amruth Raj | Last updated: October 2026

Shopped at Smith’s recently? Smith’s invites customers to share feedback about their most recent visit through its official Customer Satisfaction Survey at www.smithsfoodanddrug.com/i/feedback. It takes only a few minutes, and you earn 50 fuel points when you complete it. This guide covers what you need, which survey to choose, and how Smith’s fuel points work.

About Smith’s

Smith’s Food & Drug is a Kroger supermarket chain best known in Utah and Nevada, with stores across several western states. Smith’s is part of The Kroger Co. family of stores and mainly serves Utah, Nevada and nearby states such as Idaho, Wyoming, New Mexico and Montana. Shoppers use the Smith’s loyalty card to get digital coupons, sale prices and fuel points.

Smith’s Survey at a Glance

DetailInformation
Official survey pagewww.smithsfoodanddrug.com/i/feedback
Reward50 fuel points
Survey optionsGrocery survey, plus a pharmacy survey where offered
What you needYour survey invitation from a recent Smith’s visit
Time neededA few minutes
Run bySmith’s, part of The Kroger Co.

Grocery Survey or Pharmacy Survey?

Kroger family survey pages usually offer two buttons. Pick the one that matches your invitation:

  • Start Grocery Survey: for regular store visits, with the invitation on your grocery receipt.
  • Start Pharmacy Survey: for pharmacy visits, with the invitation from your pharmacy purchase.

What You Need Before You Start

  • Your survey invitation from a recent Smith’s receipt. You need it to continue.
  • The details printed with the invitation, such as the entry code, date and time of your visit
  • Your Smith’s loyalty card number or the phone number linked to it, so the fuel points reach the right account

How to Take the Smith’s Customer Satisfaction Survey

  1. Go to the official survey page at www.smithsfoodanddrug.com/i/feedback.
  2. Click Start Grocery Survey or Start Pharmacy Survey, depending on your invitation.
  3. Enter the details from your receipt exactly as printed.
  4. Answer the questions about your visit, such as staff service, cleanliness, product availability and checkout.
  5. Enter your loyalty details when asked, and submit to receive 50 fuel points.

Smith’s Across Several States

  • The same official survey page applies whether you shop at Smith’s in Utah, Nevada, or another state.
  • Your fuel points go to your Smith’s loyalty account, so use the same card or phone number you use at checkout.
  • Fuel point redemption locations can differ by area. Check the Smith’s app for fuel centers and partner stations near you.
Stay safe: The genuine Smith’s survey starts at smithsfoodanddrug.com and never asks for card details or a paid sign-up. If a page asks for payment, close it.

Smith’s Fuel Points Explained

  • Fuel points are added to your Smith’s loyalty card account when you shop, and the survey adds 50 bonus points.
  • Every 100 fuel points = 10¢ off per gallon at Smith’s fuel centers and participating partner stations in your area.
  • Bonus points are often available on prescriptions and gift cards. Check the Smith’s app for current offers.
  • Fuel points usually expire at the end of the month after you earn them.
  • Check your balance on your receipt, in the Smith’s app or at smithsfoodanddrug.com.

Learn more in Kroger Fuel Points Explained. Smith’s uses the same system.

Survey Problems and Fixes

  • Invitation code not accepted: check the date, time, and code for typos, and make sure the receipt is recent.
  • No invitation on your receipt: not every receipt includes one. Check your next receipt.
  • Fuel points missing: confirm the loyalty number you entered, then allow a few days. Read what to do if your fuel points are missing.

Contact Smith’s

For account, store or fuel point questions, visit the official Smith’s help center. This website cannot access your Smith’s account.

Shop at other Kroger stores? See our Ralphs survey guide and Kroger family store survey rules.

Shopping at Kroger as well? Kroger receipts can earn 50 bonus fuel points too. Read the complete Kroger Feedback Survey guide →

Frequently Asked Questions

What is the official Smith’s survey website?

The official Smith’s Customer Satisfaction Survey is at www.smithsfoodanddrug.com/i/feedback.

How many fuel points do I get for the Smith’s survey?

You earn 50 fuel points for completing the survey, added to your loyalty account.

Do I need a receipt for the Smith’s survey?

Yes. You need the survey invitation from your recent Smith’s visit to continue.

Is Smith’s owned by Kroger?

Yes. Smith’s is part of The Kroger Co. family of stores.

Which states have Smith’s stores?

Smith’s Food & Drug operates mainly in Utah and Nevada, with stores in nearby states such as Idaho, Wyoming, New Mexico and Montana.

Leave a Reply

Your email address will not be published. Required fields are marked *