Quick Answer
- Official survey: www.kroger.com/feedback
- Reward: 50 Kroger Points (formerly fuel points), usable for groceries or gas
- You need: a Kroger receipt from the last 7 days (Entry ID, or store phone number, plus date and time of visit)
- Time: about 5 minutes, in English or Spanish
- Who can take it: US residents aged 18 or older
Written by Amruth Raj | Last updated: October 2026
What Is the Kroger Feedback Survey?
The Kroger Feedback Survey is Kroger’s official customer satisfaction survey. After shopping at a Kroger store or pharmacy, you can use your receipt to answer a few questions about your visit at www.kroger.com/feedback. When you finish, Kroger adds 50 bonus fuel points to your loyalty account.
Kroger uses the answers to improve store cleanliness, checkout speed, product availability and staff service. This guide explains exactly what you need, how to complete the survey step by step, and how to use your fuel points.
Kroger Survey at a Glance
| Official survey URL | www.kroger.com/feedback |
| Survey name | Kroger Customer Satisfaction Survey |
| Reward | 50 bonus fuel points |
| Receipt valid for | 7 days from your visit |
| Entry method | Online only |
| Languages | English and Español |
| Eligibility | US residents, 18 years or older |
| Time needed | About 5 minutes |
What You Need Before You Start
Keep your Kroger receipt in front of you. The survey asks for one of these two sets of details:
Option 1: Receipt with an Entry ID
- The Entry ID printed near the bottom of your receipt
- The date of your visit
- The time of your visit
Option 2: Receipt without an Entry ID
- The store phone number (also called the scannable ID or location ID)
- The date of your visit
- The time of your visit
Tip: Type the store phone number without dashes or spaces. For example, 513-867-5309 becomes 5138675309.
You will also need your Kroger loyalty card number or the phone number linked to it, so Kroger knows where to add your fuel points.
How to Take the Kroger Survey: Step by Step
- Open the official survey: Go to www.kroger.com/feedback on your phone or computer within 7 days of your visit.
- Choose your language: Select English or Español.
- Enter your receipt details: Type the Entry ID or the store phone number, plus the date and time of your visit exactly as printed on your receipt.
- Answer the questions: Rate your visit, including store cleanliness, staff helpfulness, product availability and checkout. Honest answers, positive or negative, are fine.
- Add your loyalty details: Enter your Kroger loyalty card number or the phone number linked to your account.
- Submit the survey: Your 50 bonus fuel points are added to your loyalty account.
Your Reward: 50 Kroger Points
Every completed survey earns 50 bonus fuel points. Here is how Kroger fuel points work:
- New in 2026: Kroger “Fuel Points” are now simply called Points, and you can use them for groceries as well as gas.
- Earning: You normally earn 1 fuel point for every $1 you spend on eligible purchases with your loyalty card. The survey adds 50 bonus points.
- Redeeming: You redeem fuel points in 100-point increments. Every 100 points take 10¢ off per gallon at Kroger Fuel Centres and participating Shell stations.
- 50 points alone are not enough to redeem. Combine them with points from your regular shopping to reach 100.
- Expiry: Fuel points usually expire at the end of the month after the month you earn them. Check your Kroger account for the exact date.
- Checking your balance: Look at the bottom of your receipt, sign in at kroger.com, or open the Kroger app.
Kroger Survey Rules and Eligibility
- You must be a legal resident of the United States.
- You must be 18 years or older.
- You need a valid Kroger receipt from the last 7 days.
- Each receipt can be used for one survey.
- Kroger employees and their immediate families are generally not eligible.
Kroger Survey Not Working? Common Problems and Fixes
- Entry ID not accepted: Check that your receipt is less than 7 days old, and that you typed the date and time exactly as printed.
- No Entry ID on your receipt: Use the store phone number option instead.
- Asked for a credit card or a paid sign-up: Close the page. You are not on the real Kroger survey. The official survey at www.kroger.com/feedback never asks for card details.
- Fuel points not showing: Make sure you entered the correct loyalty card or phone number. Give the points time to appear, then check your account.
- Page will not load: Try a different browser, clear your cache, or switch from Wi-Fi to mobile data.
Does the Survey Work for Kroger Family Stores?
Kroger operates many store brands, including Ralphs, Fred Meyer, King Soopers, Fry’s, Smith’s, QFC, Dillons, Harris Teeter, Mariano’s, Pick ’n Save and Food 4 Less. Many of these stores print their own survey invitation. Always use the survey website printed on your receipt, as it can differ by store.
Earn More on Your Grocery Shopping
Want extra savings on top of your fuel points? These free apps give cash back on everyday groceries:
- Ibotta: cash back on grocery items at Kroger and other stores.
- Fetch: scan any grocery receipt to earn points for gift cards.
Disclosure: we may earn a commission if you sign up through these links, at no extra cost to you.
Contact Kroger
- Customer service: 1-800-KRO-GERS (1-800-576-4377).
- Help centre: kroger.com/hc/help.
- Contact form and customer comments: kroger.com/hc/help/contact-us.
Frequently Asked Questions
Is kroger-feedback.page the official Kroger survey?
No. This is an independent guide. The official survey is at www.kroger.com/feedback, and only that website can add fuel points to your account.
How many fuel points do I get for the Kroger survey?
You get 50 bonus fuel points for each completed survey, added to your Kroger loyalty account.
How long is my Kroger receipt valid for the survey?
Your receipt is valid for 7 days from the date of your visit.
Can I take the Kroger survey without a receipt?
No. You need the Entry ID or the store phone number, plus the date and time of your visit, all printed on your receipt.
Is there a Kroger $750 gift card survey?
No. Kroger does not offer a $750 gift card through its feedback survey. Pages promising this are usually scams, so never enter card details.
How many fuel points do I need to redeem?
You redeem fuel points in steps of 100. Every 100 points gives 10 cents off per gallon at Kroger Fuel Centres and participating Shell stations.
Can I take the Kroger survey in Spanish?
Yes. The survey is available in English and Español.
Can I use one receipt more than once?
No. You can use each receipt for one survey entry.
Final Thoughts
The Kroger Feedback Survey is one of the easiest ways to earn bonus fuel points. Keep your receipt, visit www.kroger.com/feedback within 7 days, answer a few honest questions, and collect your 50 fuel points.
1) In “Your Reward: 50 Kroger Fuel Points”, after the bullet list: Learn more in our full guide: Kroger Fuel Points Explained: How to Earn, Redeem and Avoid Expiry. 2) In “Kroger Survey Not Working?”, after the bullet list: Points still missing? Read what to do if your 50 Kroger fuel points don’t show up. 3) In “Kroger Survey Rules and Eligibility”, after the bullet list: See the full rules, including Fred Meyer, Ralphs and other Kroger stores: Kroger Survey Eligibility and Rules.Have a question about the survey steps? Leave a comment below. Please do not post your phone number, receipt Entry ID or address. Comments here are not sent to Kroger.