Quick Answer
- Official survey: www.frysfood.com/i/feedback
- Reward: 50 fuel points added to your Fry’s loyalty card account
- Survey options: a grocery survey and, where offered, a pharmacy survey
- You need: the survey invitation from your recent Fry’s receipt
- Fuel points: 100 points = 10¢ off per gallon
Open the Official Fry’s Survey
Written by Amruth Raj | Last updated: October 2026
Shopped at Fry’s recently? Fry’s invites customers to share feedback about their most recent visit through its official Customer Satisfaction Survey at www.frysfood.com/i/feedback. It takes only a few minutes, and you earn 50 fuel points for completing it. This guide covers what you need, which survey to choose, and how Fry’s fuel points work.
About Fry’s
Fry’s Food Stores, often called Fry’s Food & Drug, is one of Arizona’s leading supermarket chains, with large Fry’s Marketplace stores in many cities. Fry’s is part of The Kroger Co. family of stores and mainly serves Arizona. Shoppers use the Fry’s loyalty card to get digital coupons, sale prices and fuel points.
Fry’s Survey at a Glance
| Detail | Information |
| Official survey page | www.frysfood.com/i/feedback |
| Reward | 50 fuel points |
| Survey options | Grocery survey, plus a pharmacy survey where offered |
| What you need | Your survey invitation from a recent Fry’s visit |
| Time needed | A few minutes |
| Run by | Fry’s, part of The Kroger Co. |
Grocery Survey or Pharmacy Survey?
Kroger family survey pages usually offer two buttons. Pick the one that matches your invitation:
- Start Grocery Survey: for regular store visits, with the invitation on your grocery receipt.
- Start Pharmacy Survey: for pharmacy visits, with the invitation from your pharmacy purchase.
What You Need Before You Start
- Your survey invitation from a recent Fry’s receipt. You need it to continue.
- The details printed with the invitation, such as the entry code, date and time of your visit
- Your Fry’s loyalty card number or the phone number linked to it, so the fuel points reach the right account
How to Take the Fry’s Customer Satisfaction Survey
- Go to the official survey page at www.frysfood.com/i/feedback.
- Click Start Grocery Survey or Start Pharmacy Survey, depending on your invitation.
- Enter the details from your receipt exactly as printed.
- Answer the questions about your visit, such as staff service, cleanliness, product availability and checkout.
- Enter your loyalty details when asked, and submit to receive 50 fuel points.
Not to Be Confused With Fry’s Electronics
- Fry’s Food Stores is Kroger’s Arizona supermarket chain.
- It is not related to Fry’s Electronics, the electronics retailer that closed in 2021.
- The official Fry’s grocery survey is on frysfood.com. Avoid any other website claiming to be the Fry’s survey.
Fry’s Fuel Points Explained
- Fuel points are added to your Fry’s loyalty card account when you shop, and the survey adds 50 bonus points.
- Every 100 fuel points = 10¢ off per gallon at Fry’s fuel centers and participating partner stations in your area.
- Bonus points are often available on prescriptions and gift cards. Check the Fry’s app for current offers.
- Fuel points usually expire at the end of the month after you earn them.
- Check your balance on your receipt, in the Fry’s app or at frysfood.com.
Learn more in Kroger Fuel Points Explained. Fry’s uses the same system.
Survey Problems and Fixes
- Invitation code not accepted: check the date, time, and code for typos, and make sure the receipt is recent.
- No invitation on your receipt: not every receipt includes one. Check your next receipt.
- Fuel points missing: confirm the loyalty number you entered, then allow a few days. Read what to do if your fuel points are missing.
Contact Fry’s
For account, store or fuel point questions, visit the official Fry’s help center. This website cannot access your Fry’s account.
Shop at other Kroger stores? See our Ralphs survey guide and Kroger family store survey rules.
Frequently Asked Questions
What is the official Fry’s survey website?
The official Fry’s Customer Satisfaction Survey is at www.frysfood.com/i/feedback.
How many fuel points do I get for the Fry’s survey?
You earn 50 fuel points for completing the survey, added to your loyalty account.
Do I need a receipt for the Fry’s survey?
Yes. You need the survey invitation from your recent Fry’s visit to continue.
Is Fry’s owned by Kroger?
Yes. Fry’s is part of The Kroger Co. family of stores.
Is the Fry’s survey for Fry’s Electronics?
No. The survey at frysfood.com is for Fry’s Food Stores, Kroger’s Arizona supermarket chain. Fry’s Electronics closed in 2021.