Quick Answer
- The Entry ID is printed near the bottom of your Kroger receipt, in the survey invitation section
- It is the code you type to start the survey at www.kroger.com/feedback
- No Entry ID? Use the store phone number from your receipt instead
- Your receipt must be from the last 7 days
Written by Amruth Raj | Last updated: October 2026
To take the Kroger feedback survey and earn 50 bonus fuel points, you need the Entry ID from your receipt. This short guide shows where to find it, what to do if your receipt doesn’t have one, and how to fix common Entry ID errors.
Where Is the Entry ID on a Kroger Receipt?
Look near the bottom of your receipt, below your purchase total and fuel points summary. You will see a short survey invitation mentioning www.kroger.com/feedback and the 50 fuel points offer. The Entry ID is printed in that section, next to the words “Entry ID”.
What If My Receipt Has No Entry ID?
Not every receipt prints an Entry ID. In that case, the survey lets you continue with the store phone number (sometimes called the scannable or location ID), plus the date and time of your visit, all printed on the receipt.
Tip: Type the phone number without dashes or spaces. For example, 513-867-5309 becomes 5138675309.
How to Enter Your Entry ID Correctly
- Open the official survey at www.kroger.com/feedback.
- Choose English or Español.
- Type the Entry ID exactly as printed, including any dashes shown on the receipt.
- Enter the date and time of your visit exactly as they appear on the receipt.
- Continue to the survey questions.
Entry ID Not Working? Common Fixes
- Receipt older than 7 days: The survey only accepts recent receipts.
- Typing mistakes: Check similar characters such as 0 and O, or 1 and I.
- Wrong date or time: Use the date and time printed on the receipt, not when you are taking the survey.
- Receipt already used: Each receipt works for one survey only.
- Faded receipt: Thermal receipts fade quickly. Take a photo of your receipt right after shopping.
Lost Your Receipt?
The survey needs the details printed on your receipt, so you cannot take it without one. To avoid this, photograph your receipt at checkout. Many shoppers can also see their purchase history in their Kroger account, but the survey invitation details may not appear there.
Related guides: Kroger Survey Rules and Eligibility and What to Do If Your 50 Fuel Points Are Missing.
Frequently Asked Questions
Where is the Entry ID on my Kroger receipt?
It is printed near the bottom of the receipt, in the survey invitation section that mentions www.kroger.com/feedback and the 50 fuel points offer.
What if my Kroger receipt has no Entry ID?
Use the store phone number printed on the receipt, along with the date and time of your visit.
Why is my Kroger Entry ID not working?
Common reasons are a receipt older than 7 days, a typing mistake, the wrong date or time, or a receipt that was already used.
Can I take the Kroger survey without a receipt?
No. You need the Entry ID or store phone number, plus the date and time printed on the receipt.